Please refer to our official size guide to help place your order. All Xena safety shoes feature a universal fit that comfortably accommodates most women who have slender, regular, and even wide feet. The Omega Vegan EH Safety Boot model runs true-to-size. Please order the size you typically wear, but if you're in between sizes we recommend getting the larger one.
• Free (3-8 business days)
• Express (2-5 business days)
• 2-Day (2 business days)
• Overnight (1 business day)
• International (varies by country)
We ship all orders Monday-Friday between 7am-3pm CST. Placing an order after 3pm CST may push your shipment to the next business day.
BREAKING-IN VEGAN LEATHER
Your beautiful new high-performance vegan leather can take 3-5 days to break-in as the footbed settles, the boot stretches, and the shoe-padding takes on the shape of your foot. Please 🙏 wear your new shoes at home and avoid wearing them outside or at work until you're certain that the size and fit work well for you. We cannot accept worn shoes but if you need help with an exchange, we would LOVE to help you right away via our Exchange and Return Portal!
CARING FOR VEGAN LEATHER
We use an advanced vegan leather that's resistant to water and chemicals, however, dirt and sediment can still collect on the surface of your beautiful boots. For cleaning, wipe the boots down using warm, soapy water and a cloth or brush. Then as the boots are drying avoid placing them next to a direct heat source (this could cause damage). It's as simple as that!
EXCHANGES & RETURNS
We believe in providing you with the best customer service which includes worry-free exchanges and returns. Please make sure to initially only wear your Xenas at home to help to make sure they don't show signs of wear. Unfortunately, our small team cannot salvage used booties with scuffs or dirty outsoles 😔. To initiate your exchange or return please navigate to our Exchange and Return Portal and we'll help you right away! If you run into any questions or difficulties, please email us at email@example.com.