Frequently Asked
FIT
Most Xena models run a bit small, we recommend to go-up a 1/2 size larger than what you typically wear. However, the Rogue and the Horizon models are true-to-size. Please refer to our size chart here for
Yes! We offer wide sizes on all of our safety footwear models. Just visit the product page you're interested in and select your preferred width (full size chart can be viewed here). Huge apologies if we're missing your exact wide size. Our team is still small and we can't accommodate every request, but we are working hard to expand our size offerings. You can always try on a larger size to see if it fits since we provide free returns & exchanges on domestic orders!
All of our safety shoes go up to a size 12, while the Gravity model goes-up to a size 13!
We have received requests for additional larger & smaller sizes, however, since our team is still small it will take us some time to bring these sizes to market.
FEATURES
• All of our safety shoe models are ASTM F2413-18 Certified. ASTM International (formerly American Society for Testing and Materials) establishes and independently tests the safety standards of PPE that OSHA relies on to set an objective level of PPE quality and safety. All of our safety footwear complies with OSHA standards by passing the requisite ASTM safety tests
• All Xenas have protective toe caps that passed I75 / C75 impact & compression standards
• All Xenas models feature Oil & Chemical resistant outsoles that have been tested for slip resistance under ASTM F2913 to perform on dry and wet surfaces
• Our Rogue and Horizon models offer the most slip resistance SR Rated
• Our Omega EH, Inertia EH, Horizon EH, and Nova 2.0 EH models offer Electrical Hazard Protection (EH Rated)
• Our Fusion Mt model has a Metatarsal Impact Resistance Certification (ASTM Mt 75)
• Our Valence SD has Static Dissipative Certification (SD 35)
• Our Horizon PR is Puncture Resistant (PR Rated)
All of our beautiful ASTM Certified safety shoes are slip-resisting for dry and wet conditions (Rogue and Horizon models offer the most slip resistance). Women across industries have reported great results! However, for food services in particular results may vary depending on the condition of the floors (Xenas are not rated for oil slip resistance). If you work in oily environments, we strongly recommend doing a light test-run before wearing your Xenas for a full shift (bring a spare pair of shoes just in case).
The short answer is "yes." ANSI Z41 is a retired safety standard that is very rarely referenced anymore but in case your employer still refers to it in their PPE policies, you should be all set. ANSI Z41 was superseded by ASTM F2413 so our shoes are compliant and if you would like to read more about this standard change, please reference this article from ASTM which has additional information.
ASTM F2412 refers to "standard test methods for foot protection" and it outlines how a professional laboratory needs to test their shoes. All of our shoes are certified at an accredited laboratory using F2412 methods. Safety shoes that pass these tests get a F2413 certification - which our shoes comply with!
Our beautiful safety shoes are made in North America. They are designed, certified, packaged, shipped in United States, and are handcrafted in Mexico.
Our limited edition modern work pants are handcrafted in the USA.
Our highly-functional work blazers are made by women-owned fair trade partner in India.
Our custom hi-vis safety vests are designed in Detroit and are made in China.
Yes! We handcraft our beautiful safety shoes using light, flexible, breathable, LWG certified, full-grain, Buff, Nubuck, and Suede leather of the highest quality.
We also offer the Omega, Valence, and Gravity models in our high-performance vegan leather that replicates the beautiful aesthetics of natural leather while staying highly resistant to water, chemicals, abrasion, tearing, tension, flexion, and perspiration.
Yes! We use high-performance vegan leather to make the following styles: Omega EH Vegan Grey, Valence SD Vegan Onyx, and Gravity Vegan Blackout.
Our Vegan leather is made of a super fine type of synthetic fiber called “microfiber" which is composed of nylon and polyester. With a diameter of 10 microns, the threads are ten times finer than human hair, but only half as thick as silk, making our vegan leather both water-repellent and breathable. Microscopically, it reproduces the characteristics of natural skin while also being light, antibacterial, and highly resistant to certain chemical agents.
All of our models are water repellent and some (like the Horizon and the Inertia) offer excellent water resistance. Our other styles feature premium zipper closures that do not allow them to be completely waterproof, but in most conditions where the water stays below the zipper-line, they will keep your feet nice and dry. With all of our leather boots we highly recommend that you treat them with a waterproof spray or oil to protect the leather and keep it looking amazing!
Our Horizon Safety Boot is Puncture Resistance (PR Rated).
For our other Xena models, women reported success purchasing an after-market PR-certified insole* and inserting it into our boots to meet PR requirements!
*If you go with an after-market insole, then we definitely recommend to size up by 1/2 to a full size from what you normally wear
Yes! We developed our stunning Fusion Mt Safety Boot that has Metatarsal Impact Resistance Certification (ASTM Mt 75).
PURCHASE
ADD TO CART: These shoes are in stock and available for immediate purchase. Delivery date will depend based on the shipping option that you select.
SOLD OUT: When sizes are out of stock we'll change the default ADD TO CART (blue button) to a SOLD OUT (grey button). There is a link underneath the button if you would like us to notify when this particular size is back in stock.
UNLISTED: Our steel-toes cover most women's sizes and even 1/2 sizes. We're still a small team and hope to accommodate all sizes in the future. If you don't find your size, please send us a note with your request so that we can track it!
You have the following shipping options when placing your order:*
• Free (3-8 business days)**
• Express (2-4 business days)
• 2-Day (2 business days)
• Overnight (1 business day)
• International (varies by country)
*We ship all orders from Wisconsin, USA on Monday-Friday between 7am-2pm CST (placing your order after 2pm CST may push your shipment to the next business day).
**Free shipping is offered in Contiguous U.S. on most Xena products
Yes we do! International shipping options are available. The exact cost will be shown during the check-out process before you finalize payment.
It is REALLY important to note that depending on where you live, there may be import taxes / duties which are accessed upon delivery. This is in addition to the shipping cost that is paid at checkout and will be collected by the carrier companies (UPS, DHL, etc.) directly.
Please email us with any specific questions and we will do our best to answer them!
Yes! We have a helpful instructional video on how to do this. Detailed steps are also listed below:
1) Add your product to cart
2) At the top of the site rollover the "HELP" button and click on the "Pay With Multiple Cards" link that will be one of the drop down choices
3) Click the orange "PAY WITH MULTIPLE CARDS" button
4) Choose how you wish to split-up your order amount (the sum should add-up to the order subtotal)
5) Click the SAVE button
6) Click on each blue link and complete the checkout process of each
*Your order will NOT process until you finish checkout process for each payment link*
Enjoy simple exchanges & returns with free shipping in Continental U.S. on our footwear and apparel. You have 30-days after delivery to request an exchange or return. Items need to be sent back to us in new condition so please 🙏 wear your Xenas at home until you're sure that they fit well. If your fit still doesn't feel great, if you have a Weathered Collection item, or you find yourself outside of our return window, please contact us right away to see how we can help at support@xenaworkwear.com
Since we provide free domestic shipping, all shirt, sweatshirt, beanie, hi-vis safety vest, insole, and gift card sales are final and non-returnable.
Find out more specifics about our exchange & return policy.
Yes! All of our Safety Footwear and Work Apparel is covered by a comprehensive 6-Month Warranty. You can take a look at the details on the Xena Warranty page.
Yes! Select Xena models are available for try-on and purchase at these U.S. locations >> Store Locator
You will only be able to shop our full catalog of models, styles, and sizes on this official online store.
We believe in providing fair year-round pricing and will not have many sales. You can also get:
• Sign-up for our Xena Newsletter and get $15 off your purchase over $60
• Military, First Responders, and Students save $20 with our everyday heroes discount
• Check our Sale Collection to see if there are deals on models that are leaving our store
• Visit our Weathered Collection to find great values on Certified Xenas with gentle imperfections
• Earn major points for store credit and get your very own referral link by signing-up for Xena Rewards
Visit our Xena Rewards page to learn more. If you have questions please reach out to us at support@xenaworkwear.com
WORK COMPLIANCE
Absolutely, you have the following proof options:
1) The label on the inside of your Xenas will list the specific ASTM certifications of the shoe
2) We include a plastic card in the box that lists the credentials of your specific model
3) If your company requires additional proof please email us at
support@xenaworkwear.com and we'll provide the full certification report to your employer
Many customers found that they can get reimbursed for Xenas after having a simple conversation with their employer. Most shoe-trucks and stores have very limited options for women and having well fitting, comfortable PPE is essential for both safety and morale.
We've heard from many women that their companies have been accommodating, allowing them to submit their Xena purchase for expense reimbursement. It never hurts to ask and if you need any assistance or documentation, we would be delighted to help!
OSHA, ASTM, and ANSI do not have heel-height restrictions for safety footwear. Your company is choosing to have these restrictions on their own.
This is a major issue that can cause inadvertent gender discrimination. How do we know? We conducted a case study and published an official white paper which identifies this double standard.
We encourage you to share our case study with your Safety Manager and HR Department. A few customers were able to modernize their official heel-height policy by following this step. Please contact us with any questions at support@xenaworkwear.com or 414-367-8424
PRODUCT CARE
We strongly advise to wear your new Xenas at home for 2-4 days to ensure you have the right size. During break-in the footbed settles, leather stretches, and shoe-padding will take on the shape of your foot. If you have lace-ups, lace them-up half way to minimize any discomfort in the toe-bend area.
Please 🙏 avoid wearing your boots outside until you’re certain the fit works well. Unfortunately, our small team cannot accept worn Xenas that show signs of wear for returns or exchanges.
If your fit still isn't perfect or doesn't feel great right out of the box please contact us immediately at support@xenaworkwear.com or 414-420-1222.
FULL-GRAIN LEATHER
• Wipe your shoes with a damp cloth to remove any dirt and sediment
• Avoid placing your shoes next to a direct heat source as they dry to avoid material damage
• Apply a neutral Shoe Cream to maintain the luster and shine of the full-grain leather
• Use Mink Oil or a Lanolin-based product to help waterproof and protect the leather from moisture
NUBUCK LEATHER CARE
• Use a soft bristle brush to remove dirt, sediment and to maintain the fluff of the nubuck leather
• You can use waterproofing sprays made especially for nubuck leather to protect it from the elements
SUEDE LEATHER CARE
• Consider applying a stain repellent to your beautiful suede shoes to prolong their beautiful looks
• Dirt, debris, and scuffs are best removed using a suede cleaning brush
• To get rid of darker stains, try using a regular pencil eraser
• A suede cleaner is another great refurbishment option
We use high-performance Vegan Leather that's resistant to the elements, however, dirt can still collect on the surface. To clean, simply wipe your Xenas down with a cloth using warm and soapy water. Avoid placing your shoes next to a direct heat source as they dry to prevent material damage.
Suede Leather is waterproof and those boots are water repellent. Consider applying a stain repellent to prolong the beautiful looks of your suede Xenas. Suede Leather can be found on the Inertia EH Desert Sand, and the Fusion Mt Safety Boot models.
Buff Leather is waterproof and those shoes are water repellent. Consider applying a stain repellent to prolong the beautiful looks of your Xenas. Buff Leather can be found on the Inertia EH Matte Black model.
Vegan Leather is waterproof. It is made from high-performance, waterproof vegan leather. Vegan Leather can be found on the Omega EH Vegan Grey, Valence SD Vegan Onyx, and the Gravity Vegan Blackout editions.
Full-Grain leather is not 100% waterproof, but it does offer water resistance so mild exposure to water shouldn't cause harm. To promote the longevity of your beautiful shoes we recommend to coat them with a waterproofer such as Mink Oil, which will protect the leather from water exposure. Full-Grain Leather can be found on the Gravity, Omega, Spice, Nova, Valence, and Fusion models.
Yes it is! While we love our incredibly soft, antimicrobial, air-flow insole, we completely understand that you may want to customize yours. The good news is that you can absolutely do so.
–IMPORTANT– if you wish to retain the Static Dissipative properties of your shoes, we do NOT recommend using a different insole from the one that came with your shoes.
All of our utility blazers and work pants are low-maintenance featuring fabrics that are easy to care for:
• Machine washable (do not need dry cleaning)
• Machine wash cold with similar colors (do not beach)
• Tumble dry low and hang to dry
• Turn inside out and iron with low heat (if needed)
Our Hi-Vis Safety Vests are also machine-washable:
• Machine-wash warm
• Cold Rinse-Max30
• Do NOT bleach
• Do NOT iron
• Do NOT tumble dry
• Do NOT dry-clean
FUTURE PRODUCTS
Yes! We have gathered many great product ideas from our customers that we’ll be working to develop and launch in the future. If you want to know what we’re up to please:
1) Sign-up for our Newsletter to get early product updates
2) Join our private Facebook Group “Xena Moves” for real-time conversational updates
3) We'll also post a preview of our next release closer to launch on the Coming Soon page
Yes! The Rogue Air (soft-toe) and Rogue Steel (steel-toe) are premium sneaker shoes that don't have a heel.
Our other safety shoes and boots have a heel of over 1" to help make walking safer and more comfortable (lowers heel impact, improves stance & posture, creates a barrier against objects).
Yes! Unfortunately, if we use the existing shapes for the composite toe then our shoes will lose their stylish shape becoming quite bulky. We are actively working to design the first-ever elegant composite toecap that passes rigorous safety testing.
That said, all current Xena safety footwear models will feel lightweight when compared to traditional, bulky safety boots. You won't believe you're wearing steel or aluminum toed shoes!
CONTACT US
Email: support@xenaworkwear.com
Mail: 235 E Main St #105b, Northville, MI 48167
Phone: 414-420-1222
Simply sign-up for our Xena newsletter via this link and you can save $15 on your first order
Please email us at marketing@xenaworkwear.com