Sizing, Shipping, and Care

SIZE GUIDE
.�Please�refer to our official size guide

SHIPPING OPTIONS
. Free (3-8 business days)
. Express (2-4 business days)
. 2-Day (2 business days)
. Overnight (1 business day)
. International (varies by country)
Note: We ship all orders from Wisconsin, USA on Monday-Friday between 7am-2pm CST

BREAKING-IN YOUR LEATHER
.�The�beautiful full-grain leather of your new Xenas can take 3-5 days to break-in as the footbed�settles, the leather stretches, and the shoe-padding takes on the shape of your foot
.�Please ?? avoid�wearing�your new Xenas�outside or at work until you're certain that the size and fit work well for you
.�If your feet are feeling comfortably snug then you have a good fit. If you are experiencing uncomfortable tightness after trying them on at home for a bit then we recommend initiating an exchange for a 1/2 size larger

FULL-GRAIN LEATHER CARE
. Wipe your shoes with a damp cloth to remove any dirt and sediment
. Avoid placing your shoes next to a direct heat source as they dry to avoid material damage
. Apply a neutral Shoe Cream to maintain the luster and shine of the full-grain leather
. Use Mink Oil to help waterproof and protect the leather�from moisture

SUEDE LEATHER CARE
. Consider applying a�stain repellent�to prolong�the beautiful looks of your Suede Xenas
. Dirt, debris, and scuffs are best removed using a suede cleaning brush
. To get rid of darker stains, try using a regular pencil eraser
.�A suede cleaner�is another great refurbishment option

EXCHANGES & RETURNS
. We believe in providing you with the best customer service which includes worry-free exchanges and returns for up to 30-days after delivery on all Xena shoes and work apparel (excluding swag)
. Please only wear your new Xenas at home to test the fit, unfortunately, our small team cannot accept used booties that are sent to us with scuffs or dirty outsoles ??
. To initiate your exchange or return�please navigate to our simple Exchange and Return Portal
. All Gift Card and Shirt purchases are final and cannot be exchanged or returned