Please refer to our official size guide to help place your order. All Xena safety shoes feature a universal fit that comfortably accommodates most women who have slender, regular, and even wide feet. Short-form summary of the guide is also listed below:
• Gravity 2.0 – 1/2 size small. We recommend ordering your Gravity shoe a 1/2 size larger than what you normally wear
• Gravity SD-Rated – 1/2 size small. We recommend ordering your Gravity shoe a 1/2 size larger than what you normally wear
• Omega EH-Rated – True-to-Size. Please order your correct size, but if you're in between sizes we recommend getting the larger one
• Free (3-8 business days)
• Express (2-5 business days)
• 2-Day (2 business days)
• Overnight (1 business day)
• International (available)
We ship all orders Monday-Friday between 7am-3pm CST. Placing an order after 3pm CST may push your shipment to the next business day.
BREAKING-IN YOUR LEATHER
The beautiful full-grain leather of your new Xenas takes 3-5 days to break-in as the footbed sinks a bit and the shoe-padding takes on the shape of your foot. Please 🙏 wear your new shoes at home and avoid taking them to work until you're certain that the size and fit works well. If your fit still doesn't feel great please contact us right away at email@example.com or 414-367-8224 and we'll help.
EXCHANGES & RETURNS
We believe in providing you with the best customer service which includes worry-free exchanges and returns. Please break-in your Xenas at home to help to make sure they aren’t used. Unfortunately, our small team cannot salvage used booties with scuffs or dirty outsoles 😔. To initiate your exchange or return please contact us at firstname.lastname@example.org or 414-367-8224 and we'll help you right away!
• Wipe your shoes with a damp cloth to remove any dirt and sediment
• Apply a neutral shoe cream to maintain the luster and shine of the beautiful Liverpool leather
• Proper shoe cream can also waterproof your beautiful shoes and protect the leather from prolonged exposure to moisture, here's our favorite