Our goal is to give you the best quality safety products that pass rigorous quality control and certification testing. However, since each Valence SD Safety Boot is handcrafted, there can be a rare anomaly. That is why your steel-toes are covered by our 6-Month Premium Xena Warranty. We will always do our best to help you out 🙏.
Xena Warranty covers any manufacturing, workmanship, or material defects on all of our models for 6-months after your purchase. Depending on the situation, we will either repair or replace your beautiful Xenas.
Normal wear and tear is expected over the lifespan of safety footwear. Our warranty does not cover the deterioration caused by use and natural exposure over time resulting in leather discoloration, scuffs, wrinkles, worn-down outsoles, insoles, etc. Our warranty also does not cover any accidental damage sustained to the shoes.
If you have any questions or need assistance with your Valence SD Safety Boots, please email us
at firstname.lastname@example.org or call 414-420-1222.